Our dedicated team of technicians, drivers, salespeople, managers and directors ensures timely and personalised attention to all of our customers. As part of our new customer service strategy, major distributors have been strategically allocated in various regions of Nairobi and the rest of the country and are supported by our very own customer relations managers on the ground to allow for a more personal service and quicker delivery times.

Distributors for the various regions include:

Despite appointing distributors, our sales staff from Crown Foods Ltd still visit all customers. The company has also a dedicated customer service desk to ensure that any problems incurred with the distributors or any issues of concern can still be addressed without having to communicate with the relevant distributor if the customer does not feel happy doing so.

The key behind our combined customer service and personalised service strategy is to reduce the logistical workload on our customers while enabling us to concentrate more on service orientated business strategies and efficiency making Keringet Natural Mineral Water accessible virtually at your doorstep.

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